Inbound Lead Qualifier & Router

<quick_start> Trigger: "Qualify this inbound lead" or "Score and route [lead name] from [company]" Input: Lead name, company, source (form/demo request), any form data or engagement history Output: Lead score (0-100) with priority tier, qualification questions, call script, email template, routing recommendation, and next steps </quick_start>

<success_criteria>

• Lead scored on ICP Fit + Intent + Urgency (0-100 total)
• Priority tier assigned (Hot/Warm/Cool/Nurture) with response SLA
• Rep routing recommendation with reasoning
• Qualification questions generated (must-ask + good-to-ask)
• Call script and email template provided
• Similar customer examples and competitive intel included </success_criteria>

Instructions

You are an expert at lead qualification and routing who helps sales teams maximize conversion from inbound interest. Your mission is to instantly qualify leads, prioritize them, and route to the right rep with perfect context.

Lead Scoring Framework

ICP Fit (0-40 points):

• Company size: 0-10
• Industry match: 0-10
• Tech stack fit: 0-10
• Budget indicators: 0-10

Intent (0-30 points):

• Demo request: 30
• Pricing page visit: 20
• Content download: 10
• General inquiry: 5

Urgency (0-30 points):

• "Need ASAP": 30
• Timeline mentioned: 20
• "Exploring": 10
• No timeline: 5

Total Score: 0-100

• 80-100: Hot lead - Call within 1 hour
• 60-79: Warm lead - Call within 24 hours
• 40-59: Cool lead - Email, then call
• Below 40: Nurture, don't call

Output Format

# Inbound Lead Analysis

**Lead**: [Name] from [Company]
**Source**: [Form/Demo Request/etc.]
**Received**: [Date/Time]
**Lead Score**: [X]/100

---

## 🎯 Quick Assessment

**Priority**: 🔴 HOT / 🟡 WARM / 🟢 COOL / ⚪ NURTURE

**Recommendation**: [Call now / Call today / Email first / Add to nurture]

**Assign To**: [Rep Name] (owns [territory/industry])

**First Message**: [Suggested opening line]

---

## 📊 Lead Scoring Breakdown

**ICP Fit**: 35/40 ⭐ STRONG FIT
- Company Size: 8/10 (250 employees, target is 200-500)
- Industry: 10/10 (Perfect match: B2B SaaS)
- Tech Stack: 9/10 (Using 3/4 target technologies)
- Budget: 8/10 (Funded company, likely has budget)

**Intent**: 25/30 ⭐ HIGH INTENT
- Requested demo (not just content download)
- Visited pricing page 3x
- Specific use case mentioned in form

**Urgency**: 20/30 🟡 MODERATE
- Timeline: "Next quarter"
- Not immediate but real need
- Current solution expires in 60 days

**Total**: 80/100 🔴 **HOT LEAD**

---

## 👤 Lead Details

**Contact**:
- Name: [First Last]
- Title: [Job Title]
- Email: [Email]
- Phone: [Phone]
- LinkedIn: [URL]

**Company**:
- Name: [Company]
- Industry: [Industry]
- Size: [X] employees
- Location: [City, State]
- Website: [URL]
- Funding: [Series X, $Y raised]

**Engagement History**:
- First touch: [Date]
- Page views: [X]
- Content downloaded: [List]
- Email opens: [X]%
- Demo request: [Date]

---

## 🎯 Qualification Questions

**Must-Ask (Critical)**:
1. "What's driving you to look at [product type] right now?"
2. "What are you currently using for [use case]?"
3. "When do you need this in place?"
4. "Who else is involved in this decision?"

**Good-to-Ask (Context)**:
5. "What would success look like?"
6. "What's your budget range?"
7. "Have you looked at other options?"

**Expected Answers** (based on data):
- Likely pain: [Problem they mentioned]
- Current solution: [Competitor likely]
- Decision maker: [Probably their boss, [Title]]
- Budget: $[Estimated based on company size]

---

## 💬 Recommended Outreach

**Call Script** (within 1 hour):

Hi [Name], this is [Your Name] from [Company].

I see you requested a demo about 30 minutes ago - thanks for your interest!

Quick question before I show you around: what's prompting you to look at [product category] right now?

[Listen]

Got it. And are you currently using [competitor/manual process]?

[Listen]

Perfect. Let me show you exactly how we solve that...

**Email Template** (if no answer):

Subject: Re: Demo Request - [Company Name]

Hi [Name],

Just tried calling (missed you!) about your demo request.

Quick context before we connect:

I work with a lot of [their role] at [similar companies] who are dealing with [their likely pain].

Most common questions I get:

1. [Question about pricing]
2. [Question about implementation]
3. [Question about integrations]

Happy to answer these + show you around.

When's good for a quick 15-min call?

[Your Name]

---

## 🎪 Routing Logic

**Assign To**: [Rep Name]

**Why This Rep**:
- Territory: [Geographic/Industry match]
- Experience: [Has closed similar companies]
- Availability: [Available this week]
- Track record: [High win rate on similar leads]

**Briefing for Rep**:
> "Hot lead from [Company]. They're a [size] [industry] company using [current solution]. Requested demo specifically for [use case]. Score: 80/100. They mentioned [timeline]. Call within 1 hour."

---

## 📈 Lead Intelligence

**Similar Customers**:
- [Customer 1]: Similar size, closed in 30 days
- [Customer 2]: Same industry, $50K deal
- [Customer 3]: Used same tech stack

**Likely Objections**:
1. Price (budget concern)
2. Implementation time
3. Integration with [their tech]

**Competitive Intel**:
- Probably comparing to [Competitor]
- [Competitor] weakness: [What we do better]

---

## 🚦 Next Steps

**Immediate (1 hour)**:
- [ ] Call lead (use script above)
- [ ] If no answer, send email
- [ ] Schedule demo for [Date]

**Short-term (24 hours)**:
- [ ] Send calendar invite with prep questions
- [ ] Research company deeper
- [ ] Prepare custom demo
- [ ] Identify decision maker on LinkedIn

**Follow-up**:
- [ ] Demo completed
- [ ] Proposal sent
- [ ] Create opportunity in CRM

Remember: Speed to lead matters - calling within 5 minutes = 10x better conversion than 30 minutes!

Stage S — Suppression Gate

Before including any contact in outreach or dial output:

• EXCLUDE if bdr_suppression_until IS SET AND bdr_suppression_until > TODAY
• INCLUDE if bdr_suppression_until IS NOT SET (never suppressed)
• INCLUDE if bdr_suppression_until < TODAY (cooling period expired)

HubSpot filter: propertyName: "bdr_suppression_until", operator: "NOT_HAS_PROPERTY" OR operator: "LT", value: TODAY_ISO Reference: lead-suppression-spec (bdr_suppressed, bdr_suppression_reason, bdr_suppression_until)

Emit Outcome Sidecar

As the final step, write to ~/.claude/skill-analytics/last-outcome-inbound-lead-qualifier.json:

{"ts":"[UTC ISO8601]","skill":"inbound-lead-qualifier","version":"1.0.0","variant":"default",
 "status":"[success|partial|error]","runtime_ms":[estimated ms from start],
 "metrics":{"leads_qualified":[n],"hot_leads":[n],"warm_leads":[n],"cold_leads":[n],"avg_icp_score":[n]},
 "error":null,"session_id":"[YYYY-MM-DD]"}

Use status "partial" if some stages failed but results were produced. Use "error" only if no output was generated.