Tenant-Scoped Mindtickle Integration Architecture
Overview
Produce a decision-ready architecture that identifies every trust boundary, system of record, contract, data flow, failure mode, and operational owner.
Prerequisites
- A business workflow, tenant and environment inventory, package entitlement, and data classification
- Current identity, connector, and tenant API artifacts with owners and provenance
- Customer security, retention, residency, reliability, and support requirements
Tool Discipline
Use Read, Glob, and Grep to inspect repository topology and existing decisions, WebFetch for current official contracts, and Write or Edit for diagrams, decisions, threat models, and redacted evidence.
Current Contract
Mindtickle supports tenant-specific access, roles, managed integrations, REST-based API families, SCIM, SAML, OpenID, and package-dependent product modules. The architecture must not assume every tenant has every module or that managed connectors and custom APIs share one authorization model.
Authentication
Model interactive SSO, lifecycle provisioning, managed connectors, and API principals separately. Bind every principal, secret, queue, store, cache, and log to a tenant and environment with least privilege and revocation ownership.
Instructions
- Define scope, outcomes, non-goals, actors, systems of record, tenants, environments, and data classes.
- Draw trust boundaries and directional flows for identity, content, users, reporting, events, administration, support, and deletion.
- Attach an authoritative contract, owner, authentication class, and permitted operations to every external edge.
- Choose managed integration, file exchange, tenant API, or human workflow per use case based on supportability and risk.
- Define tenant isolation, schema validation, idempotency, reconciliation, backpressure, retention, encryption, and audit evidence.
- Model dependency outage, identity drift, partial writes, duplicate delivery, schema drift, credential compromise, and tenant misrouting.
- Specify service objectives, alerts, runbooks, support severity, capacity, recovery, and cost ownership.
- Record alternatives and tradeoffs, then obtain independent security, data, platform, and business review before implementation.
Approval Boundaries
Do not select a tenant default, combine credentials, export restricted data, introduce an unsupported integration path, or accept residual risk for another owner.
Output
Return context and data-flow diagrams, contract registry, trust boundaries, tenancy controls, decision records, threat model, failure matrix, owners, open questions, and approval state.
Error Handling
| Condition | Response |
|---|---|
| An external edge lacks a contract | Mark it blocked and issue vendor or customer questions. |
| Tenant context can be omitted | Redesign the boundary to fail closed before implementation. |
| Managed and custom paths overlap | Assign one source of truth and explicit reconciliation ownership. |
Example
tenants=2-isolated; identity=sso-plus-scim; reporting=tenant-api; events=polling-until-contract; contracts=all-owned; review=approved-with-one-expiring-risk
Resources
Next Steps
Convert each approved external edge into contract fixtures, runbooks, and an independently testable deployment unit.