insight-synthesis

v2026.09.25

Use to convert raw customer feedback into compelling narratives, themes, and recommendations.

GitHub
Install command
npx skhub add gtmagents/insight-synthesis
Markdown
SKILL.md

Insight Synthesis Framework Skill

When to Use

  • Wrapping up research studies, surveys, or ongoing feedback programs.
  • Preparing executive readouts or roadmap recommendation docs.
  • Aligning cross-functional stakeholders on prioritized issues/opportunities.

Framework

  1. Signal Stacking – layer qualitative quotes, quantitative metrics, and behavioral data for each insight.
  2. Theme Laddering – cluster related findings into parent themes, mapping to personas and journeys.
  3. Impact Assessment – estimate business impact (ARR, adoption, satisfaction, efficiency) and confidence level.
  4. Recommendation Crafting – outline proposed actions, owners, and success metrics.
  5. Storytelling – build narrative arcs with hooks, evidence, and clear calls to action.

Templates

  • Insight card (context, signal evidence, impact, recommendation).
  • Executive summary outline with top themes and action table.
  • Appendix structure for quotes, charts, and methodology notes.

Tips

  • Keep verbatim quotes close to stats to reinforce credibility.
  • Use visual cues (heatmaps, journey overlays) to help audiences grasp patterns quickly.
  • Pair with stakeholder-ops to ensure follow-up actions are logged and tracked.

Discovery
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Version
Latest version metadata

Version

v2026.09.25

Published

Sep 25, 2026

Category

Uncategorized

License

Apache-2.0

Source path

plugins/customer-feedback-orchestration/skills/insight-synthesis

Default branch

main

Latest commit

78e0419

Tree SHA

9016d99